Atomic Wallet Knowledge Base
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Troubleshooting

  • How do I check my transaction on the block explorer?
  • I deposited funds to Atomic Wallet, but my balance is zero
  • What should I do if I lost my 12-word backup phrase?
  • How do I import Atomic Wallet private keys to Metamask?
  • I can't withdraw funds
  • How to have one wallet on multiple devices?
  • My XMR is missing/I can't trade my XMR
  • I made an exchange, but my balance is zero
  • How to find Atomic ID?
  • What can I do with a pending BTC transaction?
  • I am getting Can't send x now, please try again later error
  • How do I contact Atomic Wallet Support Team?
  • How do I check my balance on the block explorer?
  • How do I adjust gas limit/gas price?
  • How do I restore or reset my password?
  • How do I reload the wallet?
  • I restored my wallet, but my balance is zero
  • How do I borrow resources to send EOS?
  • I'm experiencing issues with my KIN
  • I am getting Pair is unavailable error
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