.png){kind=logo}
Troubleshooting
- I deposited funds to Atomic Wallet, but my balance is zero
- How to reload the wallet?
- I lost my 12-word phrase. What can I do?
- How to have one wallet on multiple devices?
- How to find Atomic ID?
- How to check my balance on the block explorer?
- How to contact Atomic Wallet Support Team?
- I am getting Can't send x now, please try again later error
- I made an exchange but my balance is zero
- I can't withdraw funds
- I am getting Pair is inactive error
- I forgot my password. What can I do?
- How to check transaction on the block explorer?
- I can’t move BTT
- I’ve sent BCH to BTC (and vice versa)
- I am getting Insufficient funds error
- I am getting Can’t connect to ChangeNow error
- I can’t move EOS
- Atomic Wallet doesn't accept my 12-word phrase