How do I contact Atomic Wallet Support Team?

Contents

Via the wallet itself 

  • Through the 'Support' tab.
    Go to the 'Support' tab and click 'Contact support'; 

  • Through the 'Buy Crypto' tab. This option is preferable when you need to contact our support team regarding an issue with a purchase.
    Go to the 'Buy Crypto' tab and click 'Order History;  Select a payment that you have issues with and click 'Contact support'; 

  • Through the 'Swap' tab. This option is preferable when you need to contact our support team regarding an issue with a swap.
    Go to the 'Swap' tab and click 'Order History;  Select a swap that you have issues with and click 'Contact Support'; 

  • Through the 'Support' tab. 
    Tap the 'More' button at the bottom of the screen and select 'Support'; 

    From here you can either start a chat with us or contact us via email; 

  • Through the 'Buy Crypto' tab. This option is preferable when you need to contact our support team regarding an issue with a purchase. Go to the 'Buy' tab and tap 'Order History; Select a payment that you have issues with and click 'Contact support';

  • Through the 'Swap' tab. This option is preferable when you need to contact our support team regarding an issue with a swap.
    Go to the 'Swap' tab and tap 'Order History; Select a swap that you have issues with and click 'Contact Support';

Via our website

  1. Open our website; 
  2. Find the 'Help' button in the bottom right corner;

  3. Click on it and select the 'Ask' tab. Choose the Email or Chat option, whichever you prefer.  

Via our support form

You can fill out our support form on the website as well. Kindly make sure to provide all the relevant information, it will greatly accelerate the process!

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