I'm experiencing issues with my KIN

If you can't send your KIN or see your balance suddenly dropping to zero, don't worry, your funds are still safe.

What's going on?

Kin has migrated to the Solana blockchain. Due to certain incompatibilities, we won't be able to properly integrate the migrated KIN into the wallet app. For that reason, an old version of KIN is eliminated in our latest releases (starting 0.32.0 desktop/0.77.0 mobile), but your tokens are still safely sitting on your address. 

I understand, but I need my KIN right now

If you need to access the tokens, that you still had on your balance, you can import your XLM private keys into MyKinWallet. You can use XLM private keys as KIN was built on the XLM blockchain and has the same private keys. We strongly recommend immediately transferring your funds to some other KIN-supporting wallet after that: web wallets aren't safe for long-term storage.

Here's how to access your KIN:

  1. Select Settings on the left sidebar and click Private Keys in the top panel. 
  2. Enter your password and click Show private keys.
  3. Since KIN used to operate on the Stellar blockchain, you'll need to export your XLM keys. Type "XLM" into the search bar and copy your private key.

  4. Go to www.mykinwallet.org.
  5. Select the Key pair / paper wallet import method.
  6. Paste your private key and click Access my wallet.
  7. Scroll down a bit till you see the "Send Kin" form. Use it to transfer your KIN to any other wallet.
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