I forgot my password. What can I do?

If you forget your password – don’t worry. Although Atomic Wallet Team won’t be able to provide it back to you as we don’t store any of your private data. But as long as you have your 12-words phrase – you can always access your funds. We recommend storing your backup phrase offline in two different places. And never share it with anybody.

  1. Open your wallet.
  2. Click Restore From Backup.
  3. Type your backup phrase word by word with spaces between the words. No capital letters, no spaces before the first word and after the last.
  4. Click Restore.
  5. Give the wallet a couple of seconds to load.
  6. Enter your password. We advise using another password (not the one forgotten). Key point - the password should be unique and secure enough.
  7. That’s it. You should be able to see the same wallet as before. 

Need some help? Contact us at support@atomicwallet.io. We provide quick and friendly support 24/7. 

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us