Atomic Wallet Knowledge Base
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Troubleshooting

  • How do I export my LSK private keys?
  • Atomic Wallet doesn't accept my 12-word phrase
  • Why are the coin prices wrong in my wallet?
  • My Atomic Wallet is displaying a blank screen
  • How do I check my transaction on the block explorer?
  • How to have one wallet on multiple devices?
  • How to find Atomic ID?
  • How do I reload the wallet?
  • I am getting 'Couldn't send your token' error
  • Does Atomic Wallet support NEO migration?
  • I can't withdraw funds
  • I am getting Pair is unavailable error
  • I deposited funds to Atomic Wallet, but my balance is zero
  • I am getting Insufficient funds error
  • How do I buy EOS resources?
  • How do I contact Atomic Wallet Support Team?
  • I am getting Can't send x now, please try again later error
  • I have noticed a transaction with some coins I’ve never held
  • What can I do if the installation is stuck?
  • I made an exchange, but my balance is zero
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