I am getting 'Couldn't send your token' error
When you try to send out your NFT, you may get an error message that says:
Couldn't send your token
Here's what it looks like:
If you get this message, don’t worry. Most likely, there is a connection issue going on here. Atomic Wallet connects directly to blockchain nodes to create a transaction. Sometimes, this connection can be unstable or blocked due to various reasons such as CloudFlare blocks or Internet connection. Here is a step-by-step guide on what you can do to fix the issue.
- Before proceeding with any actions, make sure that you have our latest version or download it from our website.
- Reload the wallet. Close the wallet completely and then open it again. Here is the instruction.
- Start using a VPN –- or stop using one.
Install VPN on your device and change the country. Germany, the USA, Switzerland may be the best choice.
If you are already using a VPN, try to turn it off. Learn more about VPN here.
- Check your Internet connection.
If you followed all the steps and you still have the same message, please contact us via the support form.