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Atomic Wallet Help Center

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We're facing a high volume of customer requests

We experience a massive overload with requests at the moment. Our support team works tirelessly to answer all your messages, however, the waiting time can take up to 72h. We will do our best to answer all the requests and we ask for your understanding.

How do I verify the authenticity of my wallet?

To find out if your Atomic Wallet app is genuine, make sure that the sha256 hash sum of your app matches the hash sum which can be found on our Downloads page.

Click Check Hash Sum to start downloading the file.

Now, you'll need to compare the hash sum of your app against the hash sum in this file. Here's how to do that:

  1. Open your Command prompt. One way to do this is pressing + R on your keyboard and typing cmd into the prompt that'll open. Alternatively, just search for "Command prompt."
  2. Copy and paste this command into your command prompt: certutil -hashfile Press Space
  3. Drag the downloaded file into your command prompt and press Space.
  4. Type sha256 and press Enter.
  5. The command prompt will print out your app's hash. Make sure this hash matches the one for atomicwallet.exe.
  1. Open your Terminal. One way to do this is searching for Terminal using Spotlight Spotlight.
  2. Copy and paste this command into your Terminal: openssl dgst -sha256
  3. Drag your Atomic Wallet.dmg file into the Terminal
  4. The command prompt will print out your app's hash. Make sure this hash matches the one for atomicwallet.dmg.
Most Linux distros come with the sha256sum utility out of the box since it's part of coreutils. If these steps don't work for you, install coreutils first.
  1. Open your Terminal.
  2. Go to the directory where your Atomic Wallet file is. cd my_awesome_directory_with_the_atomic_wallet_file
  3. Run this command in your terminal: sha256sum atomicwallet.AppImage If you downloaded atomicwallet.deb or atomicwallet.rpm instead, then naturally, don't forget to replace .AppImage with that file extension. Press Enter.
  4. sha256sum will print out the app's hash, which you should check against the one in the file.

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