How do I restore my wallet with my 12-word backup phrase?

Contents


No matter what happens, you'll never lose access to your account as long as you have your 12-word backup phrase on hand. 

Warning: Your 12-word seed phrase is the key to your account. Anyone with that phrase can manage your wallet just as you do. You should never share it with anyone else or enter it on any website. You may lose your money forever otherwise!

How to restore your wallet in your desktop Atomic Wallet app

  1. On the starting screen, select Restore from backup.
    The app will create a new—empty—account if you accidentally click on Create wallet, so be cautious!

    Select Restore from backup on this starting screen

  2. Type your 12-word backup phrase into the field. Check it for extra spaces, capital letters (there should be none), and typos. 

    Type your 12-word backup phrase into this field

  3. Every time you restore your account, Atomic Wallet will prompt you with setting a new password. We recommend using different ones for every device you have your wallet on. For more security tips, see How do I keep my wallet safe?.

    Set new local password in this screen

  4. Enable or disable app log collection. This data is totally anonymous—it'll only ever be used for troubleshooting if you reach out to our support team with any device- or OS-specific issues.
  5. Voila, you're all set!

    If it doesn't look like you are (for example, the account is empty), please see I restored my wallet, but my balance is zero to find out what may be wrong.

How to restore your wallet in your mobile Atomic Wallet app

  1. In your mobile Atomic Wallet app, select Restore at the top-right corner. If you're just setting your Atomic Wallet up, you'll see this screen instead.

  2. Type your 12-word backup phrase into the field. Check for extra spaces, capital letters (there should be none), and typos. 

    Alternatively, you can just scan the QR code of your backup phrase if you're logged into your account on some other device. See How do I restore my wallet with a QR-code? for step-by-step instructions.
  3. Select Restore.
  4. Choose a new password for this device.
  5. Voila, you're all set!

    If it doesn't look like you are (e.g.: the account is empty), please see I restored my wallet, but my balance is zero to find out what may be wrong.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.