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How do I restore my wallet with my 12-word backup phrase?
Warning: Your 12-word seed phrase is the key to your account. Anyone with that phrase can manage your wallet just as you do. You should never share it with anyone else or enter it on any website. You may lose your money forever otherwise!
Warning! Do not start this procedure until you've saved your 12-word backup phrase.
- In the starting screen, click Restore from backup.
- Type your 12-word backup phrase into the field. Double-check for extra spaces, capital letters (there should be none), and typos.
- Every time you restore your account, Atomic Wallet will prompt you with setting a new password. We recommend using different ones for every device you have your wallet on.
- Enable or disable app log collection. This data is totally anonymous—it'll only ever be used for troubleshooting if you reach out to our support team with any device or OS-specific issues.
Voila, you're all set!
If it doesn't look like you are (for example, your account is empty), please see I restored my wallet, but my balance is zero to find out what may be wrong.
- Tap Restore.
If you're just setting your Atomic Wallet up, you'll see this screen instead.
- Type your 12-word backup phrase into the field. Double-check for extra spaces, capital letters (there should be none), and typos.
Alternatively, you can just scan the QR code of your backup phrase if you're logged into your account on some other device. See How do I restore my wallet with a QR-code? for step-by-step instructions.
- Tap Restore.
- Set a new password for this device.
Voila, you're all set!
If it doesn't look like you are (for example, your account is empty), please see I restored my wallet, but my balance is zero to find out what may be wrong.