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Atomic Wallet Help Center

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We're facing a high volume of customer requests

We experience a massive overload with requests at the moment. Our support team works tirelessly to answer all your messages, however, the waiting time can take up to 72h. We will do our best to answer all the requests and we ask for your understanding.

How do I view my private keys/backup phrase?

Warning: Never share your backup phrase and private keys with anyone. Never enter either on any websites claiming to be able to "restore" or "validate" your wallet. These are scammers trying to steal your money. For more details, see our guide How to keep your money safe?.

Where to find your private keys in your Atomic Wallet app

  1. Select Settings on the left sidebar;
  2. Select Private Keys in the top panel;

  3. Enter your password and click Show private keys;
  4. Your backup phrase will always be pinned on top. Each asset has its own private key that you can copy here.
    Use the search bar for a quick jump to the key you need;

  1. Navigate the bottom bar and tap the More button;

  2. Select Security;

  3. Tap Private keys & Backup;
  4. Enter your password and tap Show private keys; 

  5. You will receive a warning regarding the safety of your 12-word phrase. Read it and remember it. After that, check the box next to I've read and understood text;

  6. Select your 12-word backup phrase or private keys from the list and tap Copy. Your backup phrase will always be pinned on top.

Need help? Want to leave us any feedback? Feel free to contact us! We provide friendly human support 24/7.
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