EOS: Common Questions


Introduction

EOS is the native currency of the EOS.IO network. There are more than 900 million EOS coins in circulation, and the total supply is capped at 1.02 billion EOS.

Atomic Wallet & EOS: A Brief Overview

Exchange. You can buy EOS for crypto in the Exchange tab in our app. As of now, it's not possible to sell your EOS for crypto, since the asset isn't supported by our exchange partners. Stay tuned for updates!
Buy crypto. EOS is unavailable for fiat purchases at this time.
Staking. EOS is unavailable for staking at this time.

How do I create a EOS account?

First, you'll need to come up with an account name or have it generated for you. Next, just send at least 0.8 EOS to the account creation service with the Memo your Atomic Wallet will give you.

You won't be able to activate your account without the Memo, so make sure to double-check it before sending your transaction out.

How do I create a EOS account?

What do I do if my account still isn't activated?

If you've already waited for more than 20 minutes yet your account isn't activated, please try the following:

  • Update the balances manually. To do so, go to the Wallet tab and click on the icon at the top-right corner.
  • Relaunch the app. Click Exit on the left sidebar, hit the Yes button, and launch the app again.
  • Set up a VPN on your device. We recommend ProtonVPN and NordVPN (you can pay for both with BTC), but you can pick any VPN provider of your liking. Check our guide to learn more about why you should use a VPN. 
  • Check your internet connection. In case your connection is unstable or too slow, the wallet app may fail to update the balance. Just to make sure, try connecting to some other network and see if it helps.
  • Check whether you're using the latest version of our app. You can always find the latest update's version number on our website. If it matches the number in your app's header, you should be good to go.

In case none of the above worked, please reach out to us via the support form. Make sure to include the hash of your transaction & your Atomic Wallet address for the corresponding coin.

Why can't I exchange my EOS?

The exchange feature available in the Exchange tab is provided by our partners over at ChangeNow. They aren't yet supporting EOS for sale; stay tuned for updates! For now, you can send your EOS from your Atomic Wallet to any EOS-supporting exchange (e.g. Binance or Huobi).

Why can't I withdraw my EOS?

Most likely, you don't have enough resources on your EOS account to make transactions. Check out the links below to learn more about buying & borrowing EOS resources and making transactions on the network.

How do I borrow resources?
How do I buy resources?

What are resources?

Resources are a concept unique to the EOS project. You'll need them to make transactions on the EOS network.

First, you have CPU. It's measured in ┬Ás (microseconds) and refers to how often you can make transactions on the blockchain.
Next, you have NET, aka Network. It refers to the amount of data one transaction can contain. NET is measured in bytes.

You will receive some CPU and NET upon setting up your EOS account. Usually, both will be replenished within 24 hours. So if you run out of either, you can either wait for the resource to be regenerated or buy (borrow) some more.

Finally, there's RAM. Unlike in computing, RAM provides permanent storage on the EOS blockchain. It's used to store your private data, e.g. your balance and your private keys. Unlike CPU and NET, it's not regenerable, so you'll need to buy more RAM if you run out of it.

How do I buy resources?


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