Why is it important to use a VPN?
Virtual Private Network (VPN) is highly recommended to use when operating with cryptocurrencies. With so many threats and blocks emerging against a decentralized economy, VPN adds extra protection by hiding your data. It helps to overcome censorship and protects your privacy.
How VPN works?
When you install and enable VPN, the software starts to encrypt your data. This data firstly goes to the VPN server and then to the online destination. In that way your online destination sees the data coming from a VPN and not from your device. With a VPN you can change your location and protect your data.
No one can easily identify you, your device, your browsing activity and track your IP. To put it simply - the VPN is what mediating your interactions with online destinations and offers protection for your internet access. Another security implication is using a VPN when on public WiFi can stop Man in the Middle attacks. Why do I need to use a VPN when using Atomic Wallet?
Atomic is a decentralized wallet that connects directly to blockchain nodes to get the information and displays it in a convenient and user-friendly format. For that reason a stable permanent connection to block explorer is vital. Depending on your region and other factors, that connection can be sometimes lost or denied. We recommend using a VPN as a fast and simple solution.
When Atomic Wallet can’t establish a good connection to block explorer nodes, you may face the following issues:
- Your balance remains zero (0) after you have deposited funds to Atomic Wallet.
- You’ve made a deposit but your balance remains the same.
- You’ve made an exchange and your coins were not deposited in the wallet.
- You’ve bought cryptocurrency but you can’t see it in the wallet.
- You keep getting an error Can’t connect to block explorer.
- When you try to exchange/send you to see an error Transaction failed, please try again later.
- When you try to exchange you see an error Can’t connect to ChangeNow
The most important thing: don’t worry! Your funds are always safe on the blockchain. The fact that you don’t see them in the wallet actually says that there are difficulties with connection to the block explorer.
The first thing to do - check your address/transaction hash on the block explorer, so you can rest assured everything is safely stored on the blockchain. Have a look at our guide on how to check transactions on the block explorer. And our video.
Second - use a VPN on all your devices - desktop and mobile.
How to choose a VPN?
There are many options on the internet out there. Which VPN to choose is really up to you. Depending on your demands, you can choose a paid VPN (which usually costs around $4 per month) or search for free versions. Keep in mind, free options usually have limitations and may affect your internet speed.
We can recommend using NordVPN or Proton VPN.
For mobile users - TurboVPN is a good solution.
If you are eager to learn more about VPN technology - articles from this website might be handy.
For our visual learners check our video about VPN.
Need some help? Contact us at firstname.lastname@example.org. We provide quick and friendly support 24/7.