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Atomic Wallet Help Center

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We're facing a high volume of customer requests

We experience a massive overload with requests at the moment. Our support team works tirelessly to answer all your messages, however, the waiting time can take up to 72h. We will do our best to answer all the requests and we ask for your understanding.

How do I uninstall Atomic Wallet?

To completely uninstall the wallet, you'll need to delete both the app and some of the data that is stored locally on your device, such as your encrypted 12-word backup phrase, private keys, and service files.

  1. First, you'll need to delete the app itself. Click Settings;

  2. Click Apps;

     
  3. Find Atomic Wallet and click Uninstall;

  4. Next, open the File Explorer by pressing   + E;
  5. In the address bar, type %appdata% and press Enter;

  6. Find the "atomic" folder and delete all its contents.

  1. Delete the wallet app file from your Applications folder;     

  2. Next, you'll need to empty Atomic Wallet's app data folder;
    Press Command + Shift + .;

  3. Click Library;

  4. Click Application Support;

  5. Find the atomic folder and delete all its contents;      


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