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How do I clear cache?
Warning: Before clearing cache, write down or backup your 12-word seed phrase. Otherwise, you'll lose your current wallet and all the crypto it contains!
- In your Atomic Wallet app, tap the icon in the Wallet tab and go to Security Private keys & Backup.
- Enter your password and tap 12 words backup.
Take a pen and a piece of paper and write your backup phrase down. Double-check it to make sure you got everything right. This will be the only way to restore your wallet once you clear your cache.
- Close Atomic Wallet and open your phone settings.
- Scroll down and tap Apps.
- Select Atomic Wallet from your app list.
- Tap Storage & cache.
- Tap Clear cache.
- In your Atomic Wallet app, tap the icon in the Wallet tab and go to Security Private keys & Backup.
- Enter your password and tap 12 words backup.
Take a pen and a piece of paper and write your backup phrase down. Double-check it to make sure you got everything right. This will be the only way to restore your wallet once you clear your cache. - Close Atomic Wallet and open your Settings app.
- Scroll down and tap General.
- Tap iPhone Storage.
- Select Atomic Wallet.
- Tap Delete App.
- Download the Atomic Wallet app again from App Store.
- Restore your wallet using your 12-word backup phrase. For detailed instructions, see our guide How do I restore my wallet with my 12-word backup phrase?.
Go to your Local Disk (C:) and into the 'Users' folder;
Find the folder with your username;
Go to the 'App Data' folder;
Go to 'the Local' folder;
Find the 'Programs' folder and open it;
Find the 'atomic' folder and delete it along with all the files in it;
Open Finder;
Press Command+Shift+Dot;
- On the top panel, choose "Go" > "Go to folder";
- Put /Users/[your user name]/Library/Application Support/atomic into the text field replacing [your user name] with your user name, and hit Enter;
- A folder will open; delete everything it contains and move on to the next step.
