The process of exchange

Ever wondered how exactly the exchange is happening within the wallet? Here is the detailed information.

Who is processing the exchange?

All our exchanges are processed by our exchange partners ChangeNow and Changelly.

If you want to check your desired pair for the availability, please search it on this page https://changenow.io/status-page
If you see the error Pair is inactive within the wallet, unfortunately, it means that this pair is not supported by our partners at the moment.

The process itself.

When you initiate the exchange, your exchanged-from coin is being transferred to the address of our exchange partner. In our example, BTT from the wallet will be sent to the unique BTT address, created by our exchange partner just for your exchange.

There are two history sections in the wallet - Order History, where you can check the status of the exchange, and History, where all the incoming and outcoming transactions are recorded. Below is an example of Order History.

In the History section, you will see two transactions. One is outcoming when your coin will be sent out for the exchange and one is incoming - of the asset you exchanged to. The address your exchanged-from coin is sent to is our exchange partners' address.

Please note, making an exchange means sending your asset to the exchange as a regular blockchain transaction. The regular network fee applies. 

The exchange rates. 

Before making an exchange you will be presented with the estimated amount. This estimated amount is calculated based on the current situation on the market. Below the estimated amount you can find an approximate rate.

Important: Atomic Wallet doesn’t offer fixed-rate exchanges. The estimated amount can vary under the market fluctuations at the time of the exchange. However, our exchange partners guarantee that they will search for the best rate available.
Note: the rates presented in the Atomic Wallet interface are not the exchange rates. They present an average rate calculated from 10+ different exchanges. We use CryptoCompare as a source. Below is the example of the average rates shown in the wallet.

Commission.

Atomic Wallet takes 0,5% as a commission for exchanges. 

Need some help? Contact us at support@atomicwallet.io. We provide quick and friendly support 24/7.

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