When will I receive my AWC cashback?
- I've made an exchange yet haven't received any cash back for it
- How do I check whether I've received my membership rewards?
- Why have I received less than expected in membership rewards?
I've made an exchange or fiat-to-crypto-purchase yet haven't received any cashback for it
Don't worry! Your membership rewards aren't meant to be received on a per-transaction basis. We distribute AWC cashback around the middle of each month, accounting for all the exchanges and fiat-to-crypto purchases made the previous month. That is, you'll generally receive your cashback for all the trades you've made in December around January, 15, etc.
How do I check whether I've received any membership rewards?
- Go to the Wallet tab on the left sidebar.
- Search for AWC. Click the one with the yellow icon.
- Click on Receive.
- Copy your address.
- Go to the block explorer, paste your address into the search bar, and click on the button.
- Switch to the Transactions tab in the top panel.
- Browse through your transaction history. Just click on any transaction to get more details about it. Your membership reward transaction will have a memo saying 'Atomic Wallet Membership Rewards Distribution for January 2021.'
If the transaction's there yet your AWC balance in the wallet isn't reflecting it, please check our guide here.
Alternatively, if you don't seem to find any transaction with such a memo, it means you haven't yet received your rewards. Please wait a bit! We'll distribute the cashback in the middle of this month.
Why have I received less than expected in membership rewards?
There's an upper limit on how much cashback you can receive within a month. To check the limits, go to the Settings tab on the left sidebar and take a look at the membership levels.
- The blue tier is capped at $150 USD worth of AWC per month.
- The silver tier is capped at $300 USD worth of AWC per month.
- The gold tier is capped at $450 USD worth of AWC per month.
- The platinum tier is capped at $900 USD worth of AWC per month.
If your supposed cashback goes over this upper limit, you'll receive the maximum amount allowed by your membership level. The reward cannot exceed $900 USD even for our platinum members.