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Atomic Wallet Help Center

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We're facing a high volume of customer requests

We experience a massive overload with requests at the moment. Our support team works tirelessly to answer all your messages, however, the waiting time can take up to 72h. We will do our best to answer all the requests and we ask for your understanding.

AWC reward payouts (2024)

If you have any questions, see the cashback terms down below.

Month Status
March 2024
April 2024
May 2024

Cashback terms

For more details, see When will I receive my AWC cashback?

  • Cashback is paid out once a month, which means you won't receive it right after making a swap or fiat-to-crypto purchase. You will get cashback for all of your swaps done in December, for example, in January. 
  • The cashback amount depends on your membership tier. It's capped at $50 for the Blue tier, at $100 for the Silver tier, at $200 for the Gold tier, and at $400 for the Platinum tier.
  • You'll only receive your cashback for all the completed swaps and fiat-to-crypto purchases. If your transaction failed for any reason, it won't be counted towards your total cashback amount.
  • The minimum cashback amount is 0.1 AWC. You will not receive cashback if your total cashback for one month amounted to less than 0.1 AWC

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