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DOT: Common Questions
Introduction
- The official FAQ for any general questions you may have
- Polkaskan to track your DOT transactions
- The Polkadot community to learn everything there is about DOT
Handy DOT links
Atomic Wallet & DOT: A Brief Overview
Swap. You can buy and sell your DOT for crypto in the Swap tab in our app. Check our guide here for more info.
Buy crypto. You can buy DOT in the Buy crypto tab. For step-by-step instructions on how to do that, see our guide here.
Staking. DOT is unavailable for staking in Atomic Wallet at this time.
How do I withdraw the 1 DOT still remaining on my address?
Your DOT account is only active when it holds a minimum amount, currently set at 1 DOT on Polkadot. This minimum amount is called the Existential Deposit. The Existential Deposit ensures that accounts with very small balances or empty accounts do not 'bloat' the blockchain state. This limit helps the network maintain high performance and reduce fees. If your balance goes lower than 1, your account will get deactivated. You can always bring it back by sending at least 1 DOT to your address.
Unfortunately, at this time, the remaining 1 DOT cannot be withdrawn directly from Atomic Wallet. Please contact our support team at support@atomicwallet.io for detailed guidance on how to withdraw your remaining 1 DOT.
Does Atomic Wallet support batch transactions?
Yes. You can send a DOT batch transaction to your Atomic Wallet from any exchange (for example, Binance).
I made a DOT swap, but my balance is zero
Don't worry, your DOT isn't lost in space. See our guide below to find out what may be causing the delay or contact our support team.
I made a swap, but my balance is zero Contact the support team