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Atomic Wallet Help Center

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We're facing a high volume of customer requests

We experience a massive overload with requests at the moment. Our support team works tirelessly to answer all your messages, however, the waiting time can take up to 72h. We will do our best to answer all the requests and we ask for your understanding.

Where do I find my wallet address?

Warning: Your 12-word backup phrase (consists of 12 lowercase words) is not your public address. You should never share the phrase with anyone, or you may risk losing your money. Be careful! How do I keep my wallet safe?

  1. Open the Wallet tab and click the asset you need your address for. We'll use ETH as an example.

  2. Click Receive.

  3. Click your address or the Copy button. Alternatively, you can scan the QR code with your phone camera.

  1. Open the Wallet tab and tap on the asset you need your address for. We'll use ETH as an example;

  2. Tap Receive;

  3. Tap your address or the Copy button;

Need help? Want to leave us any feedback? Feel free to contact us! We provide friendly human support 24/7.
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