I can’t move EOS

EOS is a blockchain asset that has some specialties in using it. Instead of a network fee EOS uses special resources to pay for the transactions. The EOS network requires staked resources to be able to perform transactions on the blockchain. They’re called RAM, CPU, and network.

The most important resource related to the ability to send EOS is RAM, because, unlike other resources, RAM is spent for every performed transaction and should be refilled, otherwise, you won’t be able to send EOS. 

When you first create your unique EOS account within Atomic Wallet, some of the fee for creation is used to buy RAM. And so, after the account is set, you already have enough RAM to make transactions. But after some time, depending on the volume of your transactions, RAM will be spent. 

If you don't have enough RAM, you may see the following error. Can’t send EOS, please try again later. 

We recommend checking your resources on the EOS block explorer. Here is how it will look like on EOSpark. If you see that you have very few or 0 RAM remaining. Top-up your resources.

How to buy more RAM?

An easy way to do it will be through Scatter. Check our guide here.

You can also buy RAM from other services. For example, by clicking on Buy RAM on EOSpark. 

Please note: if, when checking, your RAM amount seems enough, another reason for the Can't send EOS now, please try again later error might be connection issues. Try to install a VPN on your device and reload the wallet. If that won't help, contact our support team.

Need some help? Contact us at support@atomicwallet.io. We provide quick and friendly support 24/7.

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