I am getting Insufficient funds error

There is a couple of possible cases when you can get Insufficient funds error message. Here is an overview:

  • You may get Insufficient funds error when you are trying to send the amount bigger than your available balance. For example, you have 0.0026649 BTC on your address, but trying to send out 0.5 BTC.

  • Or you are trying to enter an amount without considering the network fee. The network fee is a fee paid to miners to include your transaction in the block on the blockchain.  

If you want to send all of your available balance considering network fee – press Send all under the Amount section.

For XRP/XLM assets.

XRP and XLM blockchains have a rule of the unspendable deposit paid to activate the new addresses. 20XRP and 1XLM are unspendable balances, that are used for address activation and are not further available for withdrawing. You may get the error Insufficient funds if you are trying to enter the amount with 20 XRP and 1XLM included.

Press send Send All if you want to send all your available balance for XRP/XLM. Then 10XRP and 1XLM will be taken out automatically.

Need some help? Contact us at support@atomicwallet.io. We provide quick and friendly support 24/7. 

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