I am getting Can’t connect to ChangeNow error

When making an exchange, you can get Can’t connect to ChangeNow error.

Don’t worry, most likely there is a connection issue to ChangeNow servers. It is also possible that the pair you are trying to exchange is not available at our partner ChangeNow at the moment. Here is what you can do.

  1.  Before proceeding to any actions, make sure that you have our latest version or download it from our website.

  2. Reload the wallet. Close the wallet completely and then open it again. Here is the instruction.

  3. Start using a VPN - or stop using one.
    Install VPN on your device and change the country. Germany, the USA, Switzerland may be the best choice.
    If you are already using a VPN, try to turn it off. Learn more about VPN here.

  4. Check your internet connection.

If none of the above worked, reach out to our support team via email (support@atomicwallet.io) or live chat available on our website. Please attach the name and the addresses of the coins you are trying to exchange.


Need some help? Contact us at support@atomicwallet.io. We provide quick and friendly support 24/7. 

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us