How to track your exchange in Order History (mobile)?
You can track all your exchange purchases within the wallet. Follow this guide on how to access your exchange Order History.
- Open the wallet.
- Click Exchange.
- Click the sign of a clock in the right upper corner.
- Here is the list of all your exchange orders. Click on any order to see more details.
- In the Order details section you can find the exchanging pair, amount to exchange, time and date and your order ID.
Your Order ID is the easiest way to identify your exchange. You can check the status of your exchange at the page of our exchange partners here. You can also submit it to our support and we’ll look it up for you.
- If something went wrong or in case of questions, you can contact our support just by clicking Contact Support on this page.
- Clicking on Contact Support will automatically open the email form to our support. You can type your question and send it. No need to provide additional info, it is filled in automatically.
Need some help? Contact us at firstname.lastname@example.org. We provide quick and friendly support 24/7.